Slash Commands
Command Reference
Every slash command available in Ticketo, organized by category.
Showing 33 of 33 commands
Ticket Commands
Commands used inside ticket channels
/claim
Claim the current ticket as your own. Locks the ticket to you until unclaimed or transferred.
StaffIn ticket channel
/close
Close the current open ticket. Generates a transcript and archives the channel.
StaffIn ticket channel
/open
Reopen a previously closed ticket, restoring permissions for the ticket owner.
StaffIn closed ticket
/closerequest
Send a close request to the ticket owner asking them to confirm closure. They can accept or decline.
StaffIn ticket channel
/transfer <user>
Transfer a claimed ticket to another staff member. The target must have the staff role.
Staff/transfer @StaffMember
/giveto <user>
Give the ticket ownership to another staff member directly without a prior claim.
Staff/giveto @Staff
/add <user>
Add a user to the current ticket channel, granting them read and write permissions.
Staff/add @User
/remove <user>
Remove a user from the current ticket channel, revoking their access permissions.
Staff/remove @User
/rename <name>
Rename the ticket channel to a custom name for better organization.
Staff/rename new-name
/alert <message>
Send a highlighted alert message to the ticket user to prompt a response.
Staff/alert Your message here
/jumptotop
Post a button that links directly to the very first message in the ticket channel.
StaffIn ticket channel
Panel & Config Commands
Configure and manage the bot
/setup
Open the interactive setup menu to configure staff roles, transcript channels, and ticket system settings.
Admin/setup
/sendpanels [allpanel] [onepanel] [channel]
Send a ticket panel to a channel. Use allpanel to send all panels at once, or onepanel to pick a specific one. Optionally specify a channel.
Admin/sendpanels allpanel:True channel:#support
/ticket-mode <mode>
Switch between button-style and select-menu-style ticket panels.
Admin/ticket-mode buttons | select
/maintenance <action> [reason]
Enable or disable global maintenance mode. Disables all commands across every server simultaneously. Optional reason is shown to users.
Bot Owner/maintenance enable reason:Updating
/custom
Apply custom branding settings to your ticket panels (Premium feature).
Admin/custom
Moderation Commands
Blacklist and access control
/blacklist <user>
Blacklist a user from opening any tickets in your server. Provide an optional reason.
Staff/blacklist @User reason
/unblacklist <user>
Remove a user from the blacklist, restoring their ability to open tickets.
Staff/unblacklist @User
General Commands
Utility and information commands
/ping
Check the bot's current WebSocket latency and API response time.
Everyone
/help
Display a help embed with all available commands and a link to the dashboard.
Everyone
/about
View information about Ticketo: version, developer, and key stats.
Everyone
/links
Show useful links: support server, documentation, invite, and dashboard.
Everyone
/invite
Get the bot's invite link to add Ticketo to another Discord server.
Everyone
/support
Get the support server invite link for Ticketo help and questions.
Everyone
/vote
Get a link to vote for Ticketo on bot listing sites to support development.
Everyone
/feedback
Submit feedback or suggestions directly to the Ticketo development team.
Everyone
/report
Submit a bug report or suggestion to the Ticketo team via a modal form.
Everyone
/contact
Get contact information for the Ticketo team including support email and Discord server.
Everyone
/getfreepremium
Find out how to claim free Ticketo Premium by joining the support server.
Everyone
/token
Generate or refresh your management token for the web dashboard login.
AdminSends token via DM
/usertoken
Generate a personal login token for multi-server dashboard access. Valid for 5 minutes.
AdminSends token via DM
Premium Commands
Owner-only commands for premium management
/premiumgive <guild>
Grant premium status to a server by ID. Owner-only administrative command.
Bot Owner
/premiumremove <guild>
Revoke premium status from a server by ID. Owner-only administrative command.
Bot Owner
Permission Legend
Everyone Any server member
Staff Members with the configured staff role
Admin Server administrators
Bot Owner Bot developer only